What is the difference between the Frontline Worker and Standard plans?

The Frontline Worker plan is designed for teams with minimal device needs. It includes web-based Microsoft 365 apps, shared workstation support, and essential cybersecurity tools like MFA and conditional access. The Standard plan is ideal for full-time employees and includes full desktop apps, mobile device support, and expanded Microsoft 365 features such as Teams, MileIQ, and Defender.

What does the Advanced Cybersecurity add-on include?

The Advanced Cybersecurity plan enhances your existing IT package with tools such as Defender for Cloud Apps, Entra ID P2, risk assessments, penetration testing, and vulnerability management. It also includes employee awareness training and advanced security incident response capabilities.

Which plan includes Microsoft 365 full desktop and mobile apps?

The Standard Plan includes Microsoft 365 Business Premium licensing, which provides access to full desktop and mobile apps such as Word, Excel, Outlook, and PowerPoint. The Frontline Worker plan only includes access to web-based versions.

Do all plans include 24/7 IT support?

Both the Frontline Worker and Standard plans include 24/7 US-based IT support and onboarding and offboarding assistance. The Advanced Cybersecurity package focuses on incident response and compliance rather than general IT helpdesk services.

Can I support remote employees with any of these plans?

Yes. Both the Frontline Worker and Standard plans include support for remote access. The Standard plan offers full PC, Mac, and mobile device support, while the Frontline plan is best for shared workstations or mobile-only access.

What compliance certifications are included with VirtuWorks plans?

All VirtuWorks plans come with ISO 27001, ISO 20000, and ISO 9001 compliance certifications, ensuring your IT systems align with globally recognized standards for security, service management, and quality assurance.

Compare Virtuworks Plans

Feature	Frontline Worker (99.99$/user/month)	Best Seller Standard Plan (129.99$/user/month)	Advanced Cybersecurity (59.99$/user/month)
Microsoft Licensing	Frontline Worker (99.99$/user/month) M365 Business Basic, Entra ID P1, Intune Plan 1, Defender for Endpoint P1, Defender for Office 365 P1	Standard Plan Best Seller (129.99$/user/month) M365 Business Premium	Advanced Cybersecurity (59.99$/user/month) Defender for Cloud Apps, Entra ID P2
Email	Frontline Worker (99.99$/user/month) Exchange Online (50GB)	Standard Plan (129.99$/user/month) Exchange Online (50GB)	Advanced Cybersecurity (59.99$/user/month) N/A
Storage	Frontline Worker (99.99$/user/month) OneDrive (1TB), Sharepoint	Standard Plan (129.99$/user/month) OneDrive (1TB), Sharepoint	Advanced Cybersecurity (59.99$/user/month) N/A
Office Apps	Frontline Worker (99.99$/user/month) Web versions only	Standard Plan (129.99$/user/month) Full desktop & mobile apps	Advanced Cybersecurity (59.99$/user/month) N/A
Other Microsoft Features	Frontline Worker (99.99$/user/month) Microsoft Bookings	Standard Plan (129.99$/user/month) Bookings, MileIQ, Defender, Intune, Teams, etc.	Advanced Cybersecurity (59.99$/user/month) N/A
Cybersecurity	Frontline Worker (99.99$/user/month) Entra ID P1, MFA, Conditional Access	Standard Plan (129.99$/user/month) MFA, DLP, Conditional Access, Defender	Advanced Cybersecurity (59.99$/user/month) Entra ID P2, Defender for Cloud Apps, PenTesting, Risk Assessments
IT Support	Frontline Worker (99.99$/user/month) 24/7 US-Based support, On/offboarding support	Standard Plan (129.99$/user/month) 24/7 US-Based support, On/offboarding support	Advanced Cybersecurity (59.99$/user/month) Advanced security incident response, Advanced network security, compliance management, vulnerability management
Device Support	Frontline Worker (99.99$/user/month) Mobile support, Shared work stations	Standard Plan (129.99$/user/month) PC/Mac and mobile support, remote desktop access	Advanced Cybersecurity (59.99$/user/month) N/A
Automation & Management	Frontline Worker (99.99$/user/month) Auto Provisioning, Virtuworks Cloud Console, VirtuWorks Autopilot	Standard Plan (129.99$/user/month) Auto Provisioning, Virtuworks Cloud Console, VirtuWorks Autopilot	Advanced Cybersecurity (59.99$/user/month) N/A
Compliance Certifications	Frontline Worker (99.99$/user/month) ISO 27001, 20000, 9001	Standard Plan (129.99$/user/month) ISO 27001, 20000, 9001	Advanced Cybersecurity (59.99$/user/month) ISO 27001, 20000, 9001
Training	Frontline Worker (99.99$/user/month) Not Included	Standard Plan (129.99$/user/month) Not Included	Advanced Cybersecurity (59.99$/user/month) Employee Awareness Training (25 user min)
Ideal For	Frontline Worker (99.99$/user/month) Frontline workers with minimal device needs	Standard Plan (129.99$/user/month) Full-time employees needing robust support & tools	Advanced Cybersecurity (59.99$/user/month) Businesses with advanced compliance or threat protection needs