Managed Cybersecurity for Every Endpoint and Identity

VirtuWorks runs fully managed cybersecurity across every device, every identity, and every inbox in your business. We own 24/7 monitoring, threat detection, endpoint protection, email and phishing defense, end-user security awareness training, Microsoft 365 Backup, and incident response under one plan, reviewed against your posture every month. It is included in every Full User plan, backed by our ISO 27001, ISO 20000-1, and ISO 9001 certifications.

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ISO 27001 Certified
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ISO 20000 Certified
ISO 9001 Certified

ISO 27001 Certified Organization

VirtuWorks is a certified ISO 27001 organization, with matching certifications under ISO 20000-1 (IT service management) and ISO 9001 (quality management). An accredited third-party auditor reviews and renews our information security controls every year against the international standard, which is the same assurance we deliver to clients, applied to ourselves first.

Agreement Management

Cybersecurity Roadmap Aligned to Your Business

Every managed cybersecurity engagement begins with a risk assessment and a written cybersecurity roadmap tied to your business objectives, regulatory requirements, and budget cycle. The roadmap prioritizes the highest-impact remediations first and is reviewed with leadership on a defined cadence, so security stops being a reactive spend and becomes a planned program.

Managed Detection, Response, and Incident Runbook

Every VirtuWorks-managed tenant has a documented incident response runbook covering credential compromise, ransomware detection, business email compromise, data-loss events, and lost-device incidents. Priority-one events get a human engineer in under one hour, with containment actions already running while our team is on the call.

Managed Cybersecurity

Monthly Secure Score and Risk Reporting

Every managed cybersecurity client receives a monthly readout: Microsoft Secure Score with month-over-month movement, a posture summary across endpoint and identity, a list of the three highest-impact remediations shipping next, security awareness training completion, and any incident activity. Security goes from a gut feeling to a running score your leadership can actually trend.

employee onboarding

End-User Security Awareness Training, Included

VirtuWorks embeds end-user security awareness training into the managed cybersecurity service at no separate per-user fee. Employees complete role-specific modules on a rolling schedule focused on identifying and responding to phishing and malware threats, with completion tracked and reported to leadership so the training records insurance carriers now require are always current.

Cyber Insurance Questionnaire Support

Cyber insurance underwriters have made their questionnaires stricter every year (MFA coverage, backup immutability, endpoint detection deployment, privileged access controls, training programs, incident response SLA). Our managed cybersecurity team fills out your annual questionnaire for you, with evidence on file, which often lowers your premium and always removes the scramble.

See Exactly What Managed Cybersecurity Will Look Like for Your Business

A 30-minute working session with a VirtuWorks security engineer. We pull your current Microsoft Secure Score, audit your multi-factor authentication and access policy coverage, review your last cyber insurance questionnaire, and hand you a sample managed cybersecurity plan with the three highest-impact improvements we would ship first. No commitment, no sales theater, just a real engineer.

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    Tailored Business IT Solutions For Managed Cybersecurity

    24/7 Managed Detection and Response

    VirtuWorks monitors your Microsoft 365 tenant, endpoint activity, sign-in anomalies, and suspicious behavior around the clock. When something fires, our team triages, contains, and remediates inside defined SLAs, so your business does not wake up to a ransomware note because an alert sat in a queue overnight.

    Managed Cybersecurity Solutions

    Identity Security and Access Control

    Most breaches start with a compromised account, not a zero-day. VirtuWorks enforces multi-factor authentication on every user, builds risk-based access policies around location, device health, and sign-in risk, and disables legacy authentication company-wide, which closes the single largest entry point attackers use against mid-market businesses.

    Endpoint and Email Security

    We deploy and operate endpoint protection on every managed device and advanced email filtering across every mailbox, with policies tuned to your business rather than shipped with defaults. Malware is contained at the endpoint, phishing is stripped at the mail gateway, and attachments are inspected before anyone ever clicks them.

    AI IT Support

    End-User Security Awareness

    VirtuWorks runs continuous end-user security awareness focused on identifying and responding to phishing and malware threats, assigned by role and cadence with tracked completion. Your team becomes a detection layer instead of a liability, and you have the training records insurance carriers now ask for by name.

    Backup, Ransomware Recovery, and Business Continuity

    We layer Microsoft 365 Backup on top of native Exchange and SharePoint retention, with documented recovery-point and recovery-time objectives. Ransomware, accidental deletion, insider wipe, and account takeover all roll back to clean state without negotiating with an attacker or paying a single dollar in ransom.

    Device Management

    Compliance, Audit Support, and Cyber Insurance

    Our managed cybersecurity ties every control to the frameworks your business is audited against (SOC 2, HIPAA, GLBA, ISO 27001, GDPR, state privacy laws), produces the evidence on demand, and fills out cyber insurance questionnaires with real answers backed by real data. Renewals stop being a panic exercise.

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    The Full Stack of Managed Cybersecurity Solutions VirtuWorks Delivers

    Managed cybersecurity is the continuous discipline of protecting identities, endpoints, email, data, and users from active threats, with 24/7 monitoring, documented incident response, and measurable posture. When VirtuWorks runs your managed cybersecurity, it becomes a managed service with an owner, an SLA, an ISO 27001 certified provider behind it, and a posture score that moves every month.

    Managed cybersecurity starts with someone actually watching the alerts. VirtuWorks runs continuous monitoring across your endpoints, your Microsoft 365 tenant, sign-in risk signals, and audit logs, with priority-one events triaged by a human engineer under a one-hour SLA and containment actions running in parallel.

    The majority of breaches start with a stolen credential, which is why identity is the centerpiece of our managed cybersecurity. VirtuWorks enforces multi-factor authentication on every user, disables legacy authentication, builds risk-based access policies around location, device compliance, and sign-in risk, and closes the gaps attackers use to log in the easy way instead of hack in the hard way.

    Our managed cybersecurity layers endpoint protection on every managed device, advanced email filtering across every mailbox, disk encryption on every hard drive, and data loss prevention policies across your Microsoft 365 tenant, which contains malware at the device, strips phishing at the gateway, and keeps sensitive data from walking out through personal email or consumer cloud storage.

    Managed cybersecurity is not complete without user training. VirtuWorks runs end-user security awareness training across every employee, with role-based module assignment, ongoing cadence, and monthly reporting on completion and highest-risk coverage, which is exactly the evidence cyber insurance carriers now require.

    A managed cybersecurity program that ignores backup is gambling with business continuity. VirtuWorks deploys immutable Microsoft 365 Backup on top of native retention, with documented recovery-point and recovery-time objectives, so ransomware, insider deletion, and account takeover all roll back to clean state in hours without paying a ransom or accepting data loss.

    Because VirtuWorks is itself ISO 27001 certified, our managed cybersecurity maps directly to SOC 2, HIPAA, GLBA, GDPR, and state privacy requirements, with control evidence on file and audit trails ready on demand. We also complete your annual cyber insurance questionnaire with verified answers, which often lowers premium and always removes the renewal scramble.
    I'm impressed with Virtuworks' customer service.
    Great company and knowledgeable in their field. Jason was awesome! He fixed our problem in an expeditious way. Their response time was fast and greatly appreciated.
    Juan Duque
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    Janet Bland
    02 / 02

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    FAQs

    Managed cybersecurity is an outsourced security program in which an external provider owns the continuous work of protecting a business from active threats, including 24/7 monitoring, identity security (multi-factor authentication, access policies, password hygiene), endpoint protection, email filtering, security awareness training, backup and ransomware recovery, incident response, and compliance reporting. A good managed cybersecurity program replaces the need for an internal security team on most of the day-to-day work and gives leadership a running posture score they can track.

    At VirtuWorks, managed cybersecurity is delivered by an ISO 27001, ISO 20000-1, and ISO 9001 certified organization and it is included in every Full User plan.

    Yes. VirtuWorks managed cybersecurity includes around-the-clock monitoring across your endpoints, your Microsoft 365 tenant, identity risk signals, and audit logs. Priority-one events (credential compromise, ransomware detection, business email compromise, lost-device incidents) get a human engineer response in under one hour, with a documented runbook running containment actions in parallel.

    Your business does not wake up to a breach because an alert sat in a queue overnight. That is the core promise of managed cybersecurity delivered as a real 24/7 service.

    Yes, and this is one of the highest-ROI benefits of managed cybersecurity. Underwriters have tightened their questionnaires every year (MFA coverage, backup immutability, endpoint detection deployment, privileged access controls, incident response SLA, training records), and an incorrect answer can get a policy canceled or a claim denied. Our managed cybersecurity team completes the questionnaire with evidence already on file, which often lowers the premium.

    If a claim is ever filed, the same evidence chain backs the incident response timeline. Underwriters see a mature security program, not a scramble.

    Our managed cybersecurity service includes end-user security awareness training at no separate per-user fee, focused on identifying and responding to phishing and malware threats. New employees get baseline training on day one as part of onboarding, and all employees cycle through role-appropriate modules on a rolling schedule.

    Leadership receives a monthly readout of module completion, coverage across the employee base, and any gaps to close. Training records are kept on file so your annual cyber insurance questionnaire and audit evidence is always current.

    Yes. Managed cybersecurity is included in every VirtuWorks Full User plan with no per-user security add-on fee. That covers 24/7 monitoring, endpoint and email protection, identity and access policy management, end-user security awareness training, Microsoft 365 Backup, Secure Score reporting, incident response, and cyber insurance questionnaire support under one flat rate ($109.99 per user per month on BYOL, $129.99 per user per month with Microsoft 365 licensing included).

    Most clients replace two to four separate security vendors by moving to VirtuWorks managed cybersecurity, at a lower combined cost and with a single accountable owner.