The VirtuWorks Self-Service Console is the IT management platform behind every VirtuWorks plan. It holds every person, device, licence, mailbox and backup in your business in one place, and it is the same console our engineers work in every day. This page is a tour of what you see when you log in and what your team can do there without waiting on anyone. When you are ready, the Platform Entry Plan puts the whole console in your hands for $9.99 per user.
Start on the Entry PlanHanding IT to a provider should not mean losing sight of it. With the Self-Service Console you keep the visibility and the routine controls, and hand off only what you do not want to own: after-hours monitoring, security response, patching, escalations. Add Monday's new hire yourself before they arrive. Confirm every mailbox is backed up before an audit, not after. Download the change history the moment your insurer asks for it. Every VirtuWorks plan runs on this one console, from the <a href="https://virtuworks.com/virtuworks-platform-entry-plan/">$9.99 Platform Entry Plan</a> to the fully managed <a href="https://virtuworks.com/compare-virtuworks-plans/">Full User</a> tier, with more or less of our team behind it. Moving between tiers switches services on; nothing is migrated.
Add a new hire, give them the right licence, put them in the right groups and shared mailboxes, and hand them a working account before their first morning. Reset a password or a sign-in code when someone is locked out of a meeting. When a person leaves, remove their access in one place instead of six. Every change is recorded with who made it and when.
See each company laptop, desktop, phone and tablet: whether it is up to date, encrypted and protected, and when it was last seen. Look up a recovery key when a locked machine asks for one. Ask for a remote support session when someone needs an engineer on their screen. Windows, Apple and mobile devices all report into the same list.
Microsoft does not back up Microsoft 365 for you. We do, and you can see it working. For every mailbox, personal drive and team site: whether it is protected, when the latest copy was taken, and how far back it can be recovered to. A day-by-day history shows the protection was running last month, not just today. Start a recovery yourself when someone deletes the wrong folder.
Whether multi-factor authentication is enforced for everyone, with the accounts that are not compliant named rather than counted. Antivirus, firewall and encryption status per device. Warning signs at the network level before they become incidents. When your cyber-insurance renewal asks whether MFA is enforced everywhere, the answer is on screen, not in someone’s inbox.
More than thirty built-in reports on licence usage, user activity, device compliance and backup status, each exported to Excel or PDF in one click. When an auditor, an insurer or a client questionnaire asks how your IT is governed, the evidence for HIPAA, SOC 2, NIST, CIS, GLBA and ISO 27001 is generated from real data on demand rather than reconstructed from memory.
Every change to your environment is logged, before and after, including changes made by VirtuWorks engineers. Your passwords vault, documentation, certificate inventory and asset register live in your account, kept current by the platform and yours to export at any time. Open a ticket and watch its progress against the response time you were promised. The help desk is there when you want it; it is no longer the only door.
What you find when you sign in, section by section. Everything below is available to your team from the first day, on every plan.
