IT & Cybersecurity for Frontline Workers
Your frontline teams are essential, but often the most overlooked when it comes to IT security and support. Shared devices, high turnover, and mobile access can expose your business to major risks and inefficiencies.
VirtuWorks’ Frontline Worker IT & Cybersecurity Package solves those challenges by delivering secure, managed access for every employee, from factory floors to retail counters. For one affordable monthly rate, we provide Microsoft 365 integration, identity management, endpoint protection, and 24/7 U.S.-based support built on ISO-certified reliability.
Frontline workers often share devices or log in from unmonitored systems, creating major security gaps. VirtuWorks provides secure, managed identities through Microsoft 365 Frontline licenses and conditional access controls, ensuring every employee can log in safely without risking sensitive business data.
- Secure Access for Every Employee
- Simplified Device & Identity Management
- Cost-Effective Enterprise-Grade Protection
- Reliable Support, Wherever Work Happens
Microsoft 365 Business Basic
VirtuWorks delivers secure, simplified access to Microsoft 365 Business Basic, tailored specifically for frontline and shift-based teams. Your staff gets web-based productivity tools, mobile-ready access, and enterprise-grade identity protection, all without the need for complex device management or desktop software.
Frontline employees can send and receive emails securely using Outlook Web, with a generous 50GB mailbox and online archiving. Exchange Online also enables shared calendars, mobile access, and company-wide contact visibility, keeping your workforce connected wherever they work.
Store, share, and access essential files safely in the cloud. OneDrive provides every user with 1TB of secure storage for documents, images, and data, perfect for teams that need mobile access or shared-device collaboration.
Centralize key information and training materials with SharePoint Online. VirtuWorks configures secure access so frontline employees can view company announcements, policies, and files, all from any web browser or mobile device.
Enable everyday productivity without the overhead of desktop installations. Web-based Word, Excel, and PowerPoint let employees complete essential tasks, edit documents, and collaborate in real time directly through their browsers.
Simplify shift scheduling and appointments with Microsoft Bookings. Whether managing staff rotations or client visits, Bookings streamlines calendar coordination and reduces scheduling conflicts.
Protect logins and sensitive data with Microsoft’s built-in security features. Multi-Factor Authentication (MFA) and Conditional Access ensure only verified users can sign in, even on shared or public devices.
VirtuWorks configures every Microsoft 365 Business Basic environment for secure mobile and browser-based use. This ensures frontline workers stay productive on any device while maintaining full compliance and data protection standards.
Secure Identity Access with Entra ID Premium P1
VirtuWorks equips your frontline team with enterprise-grade identity protection using Microsoft Entra ID Premium P1. Designed for shared-device and mobile roles, this security layer ensures that only trusted users can access business systems, reducing risk, preventing breaches, and simplifying compliance across your entire organization.
Every login matters. Entra ID Premium P1 requires users to verify their identity using multiple methods, such as the Microsoft Authenticator app or a secure SMS code. This prevents unauthorized access, even if passwords are compromised, and protects Microsoft 365 accounts across all devices and networks.
Security shouldn’t come at the cost of flexibility. VirtuWorks enforces conditional access policies that adapt to user behavior, device health, and location. Suspicious sign-ins are challenged automatically, while trusted users enjoy uninterrupted access to their tools.
If a user logs in from two distant locations in an impossible timeframe, Entra ID automatically flags and blocks the session. VirtuWorks monitors these alerts to ensure potential breaches are stopped before data exposure occurs.
Entra ID Premium P1 instantly detects brute-force or repeated failed sign-ins, locking the account until verified. VirtuWorks manages real-time remediation, ensuring legitimate users regain access quickly while potential attackers stay locked out.
Trusted users shouldn’t face unnecessary friction. VirtuWorks configures adaptive access policies that streamline authentication for verified employees, balancing airtight protection with a frictionless user experience for busy frontline teams.
VirtuWorks gives administrators a unified dashboard for monitoring access, detecting anomalies, and enforcing compliance across every device and location. This centralized visibility strengthens control and simplifies IT management for growing teams.
Microsoft Product Support
VirtuWorks provides reliable, responsive Microsoft 365 product support tailored for frontline teams. We manage license provisioning, account setup, and key security configurations such as MFA and Conditional Access, without the cost or complexity of full device management. Backed by our Managed IT Services, this approach ensures fast, efficient assistance for users who rely primarily on web and mobile apps.
Our support covers all the essential applications included in Microsoft 365 Business Basic, including Outlook, Teams, OneDrive, and SharePoint. VirtuWorks assists with login issues, syncing, permissions, and everyday browser-based tasks so your team can stay connected and productive from any device.
This package is purpose-built for lightweight, web-based use. By focusing on cloud and browser environments, VirtuWorks keeps management simple, costs predictable, and security consistent, making it ideal for shared or kiosk-style frontline devices.
When access problems arise, every minute counts. VirtuWorks provides fast, self-service password recovery and responsive support for login issues, MFA verification, and account recovery, ensuring employees can get back to work quickly and securely.
Reduce administrative workload with automated license assignment and user setup. VirtuWorks ensures new employees are ready on day one, provisioning access, setting permissions, and maintaining compliance with ISO 27001 standards for data protection.
VirtuWorks’ U.S.-based support team operates around the clock to assist with urgent access requests and critical user issues. With guaranteed response times and proactive monitoring, your frontline workforce is never left waiting, even outside regular business hours.
Cybersecurity & Compliance
VirtuWorks protects your frontline workforce with the same level of cybersecurity trusted by enterprise organizations. Powered by Microsoft Defender and guided by ISO-certified best practices, our security framework combines automation, proactive monitoring, and user-friendly protection — keeping your data, identities, and operations secure across every device.
Frontline users are protected everywhere they work. Microsoft Defender for Business delivers AI-driven threat detection and automated remediation for mobile and shared devices, stopping malware, phishing, and ransomware before they can disrupt your business.
Every login is protected by multi-factor authentication, requiring users to confirm identity through a mobile prompt or secure code. VirtuWorks ensures MFA is configured and enforced company-wide, reducing unauthorized access and aligning with compliance standards for data security.
Weak or reused passwords are one of the biggest causes of breaches. VirtuWorks enforces strong password standards for length, complexity, and rotation, ensuring every account meets your organization’s compliance and cybersecurity requirements.
Protect communication across Microsoft 365 with layered email filtering that identifies and quarantines phishing, spam, and malicious attachments. VirtuWorks continuously tunes these filters to defend against evolving threats without interrupting workflow.
VirtuWorks runs continuous vulnerability testing within your Microsoft 365 and VirtuWorks Cloud environments, automatically identifying and remediating weak points before attackers can exploit them.
When passwords are forgotten or compromised, VirtuWorks’ automated recovery portal allows users to reset credentials securely — no IT ticket required. This reduces downtime, improves security, and keeps frontline teams productive around the clock.
VirtuWorks adheres to internationally recognized standards for information security, service management, and quality assurance. Regular external audits validate our compliance, giving your business confidence that every process is secure, consistent, and accountable.
VirtuWorks continuously monitors your Microsoft Secure Score, Microsoft’s benchmark for measuring cybersecurity posture. We track improvements, address vulnerabilities, and provide transparent reporting so you always know how your organization ranks in security readiness.