VirtuWorks IT Support & Cybersecurity Solutions is your all-in-one solution, offering business IT support through Microsoft 365, advanced cybersecurity services, seamless accessibility, cloud scalability, and expert US-based IT management.
VirtuWorks offers managed IT services with Microsoft 365 Business Premium, your all-in-one toolkit for enhancing productivity, collaboration, and cybersecurity.
A powerful solution for managing emails. Benefit from a spacious 50GB mailbox and efficient archiving for better organization.
Your secure cloud storage with 1TB of space. Store approximately 250,000 documents, videos, and other critical business files securely.
Enhance teamwork with SharePoint’s secure collaboration tools. Effortlessly share and co-author documents with your team.
Protect your mobile devices and data with Microsoft Intune. Ensure your business information is secure across smartphones and tablets.
Stay connected with your team using Microsoft Teams. Chat, call, and hold virtual meetings to keep your business running smoothly.
Proactively guard against cyber threats with Microsoft Defender. This AI-powered solution protects all your devices from malware and viruses.
Keep your sensitive data secure with Azure Information Protection. Control who can access your business information, even outside your organization.
Enhance security with Azure AD Premium, providing multi-factor authentication, conditional access, and identity management.
Enable secure remote work with Azure Virtual Desktop, providing easy access to desktops and applications from anywhere.
Simplify scheduling and mileage tracking with business apps like Bookings and MileIQ.
Keep your systems up to date with the latest security features and capabilities of Windows 11 Pro.
VirtuWorks Cloud offers scalable, secure solutions designed to revolutionize your business operations with enhanced data protection, seamless integration, and efficient management.
Secure cloud storage with 100GB per user. Access your files from anywhere with VirtuWorks’ cloud solutions, enhancing data accessibility and security.
Your data is securely backed up every night and stored across multiple locations, ensuring safety with a 14-day retention window.
VirtuWorks’ proprietary cloud management tool allows you and your team to monitor and manage your cloud infrastructure seamlessly.
Simplify IT management with automated provisioning of user accounts, apps, and cloud folders, along with real-time monitoring.
Easily manage email signatures across your organization with Exchange Email Signature management, ensuring consistent branding on all devices.
VirtuWorks IT support services provide round-the-clock assistance, proactive monitoring, and expert maintenance, keeping your business operations efficient and secure.
The switch is simple. Our team does everything necessary to transfer your services, user accounts, and data, all without any onboarding fees.
We’re here for you 24/7, ready to assist remotely whenever unforeseen technical issues arise. While our proactive management prevents most issues, we understand that some complications are inevitable. That’s why our dedicated team is always prepared to provide priority-tiered SLAs for Response, Planning, and Resolutions, ensuring swift and effective support.
Our status as a Tier 1 Microsoft CSP (Cloud Solution Provider) grants us exclusive access to high-level Microsoft engineers, enabling faster and more dependable resolution for your Microsoft 365 and Azure service issues compared to reaching out to them directly.
VirtuWorks continuously catalogs and monitors your network’s connectivity, infrastructure, and every device connected to your network on a constant basis to ensure maximum compliance and availability.
Our proactive approach to defending against threats, errors, and issues begins with meticulous maintenance. VirtuWorks actively monitors your devices to ensure the installation of the latest updates and critical patches, keeping your systems safeguarded.
No more worrying about firewall vulnerabilities or expensive third-party options. With our secure RMM (Remote Monitoring and Management) features via the MSPControl agent, accessing your PCs, Macs, and local servers remotely has never been simpler.
VirtuWorks offers a user-friendly online portal that allows you to easily submit new service requests, track the status and update open tickets, and review the history of closed tickets, all at your convenience.
VirtuWorks Cybersecurity & Compliance fortifies your digital landscape with comprehensive device hardening, Microsoft Defender protection across platforms, multi-factor authentication, and rigorous email filtering, all within a fully audited, ISO-certified cloud environment designed for maximum cybersecurity resilience and compliance.
VirtuWorks ensures robust cybersecurity on all devices by implementing and enforcing the Windows 10/11 Cybersecurity Baseline, a comprehensive set of rules and settings that adhere to top-tier security standards. Additionally, a parallel compliance baseline is applied to macOS devices, guaranteeing a secure computing environment across all systems.
VirtuWorks implements over 50 cybersecurity policies, following Microsoft’s guidelines, to enhance the cybersecurity of your devices. These policies cover areas like account protection, disabling potentially harmful automated processes, and fortifying against common attack methods.
Providing cybersecurity across your devices with automation and built-in intelligence, Microsoft Defender for Business proactively guards against threats with human and AI analysis of trillions of signals, and protects against cybersecurity threats including malware and ransomware.
VirtuWorks safeguards your data with MFA at every login, offering multiple authorization methods to prevent the risk of being locked out in case of a lost, stolen, or unavailable device. This guarantees uninterrupted access to your accounts.
Strong passwords are your first line of defense. VirtuWorks’ password policy manager enforces rules for password length, complexity, age, and more, ensuring robust protection for your accounts, safeguarding them against potential cyber risks.
VirtuWorks utilizes a range of advanced technologies, including firewalls and gateways, to thoroughly scan, filter, and purify your incoming emails, guarding against spam, phishing attempts, and viruses before they even reach your inbox.
VirtuWorks offers full transparency, allowing you to track log-ins, file access, user and system configuration changes. This capability enables us to swiftly investigate and report any suspicious activity, improper account privileges, and more, ensuring the highest level of security and accountability.
We regularly test services and resources within the VirtuWorks Cloud for vulnerabilities and analyze them for signs of breaches using cutting-edge tools, ensuring a secure and resilient environment.
Forgotten or compromised passwords are common IT support challenges. VirtuWorks simplifies resolution with our fully automated self-service password management, making it easy for users to regain access to their accounts.
ISO 27001 is the global standard for Information Security Management, governing how confidential data is handled and secured, both in-house and for third parties. ISO 20000 sets the benchmark for Information Technology Service Management, guiding the establishment, implementation, maintenance, and continual improvement of a service management system (SMS). Additionally, ISO 9001 is the recognized standard for Quality Management Systems (QMS), ensuring that VirtuWorks consistently delivers services that meet customer and regulatory requirements. Our policies and procedures are strictly aligned with these standards, and our practices are annually audited by an accredited external firm to ensure compliance and excellence across all aspects of our operations.
Microsoft Secure Score is not merely a numerical value—it is an essential benchmark that leverages Microsoft’s extensive cybersecurity knowledge and data gathered from a vast global business network. This score provides actionable insights and comparative industry benchmarks, establishing itself as a reliable standard for adopting cybersecurity best practices. By analyzing data from a wide array of users and endpoints, Secure Score enables organizations to understand their cybersecurity posture more clearly. VirtuWorks continuously addresses and resolves vulnerabilities to increase this score, enhancing your company’s overall security.
Your dedicated VirtuWorks representative will regularly meet with you to go over your current Microsoft Secure Score, review your progress and any incidents since the last quarterly meeting, discuss pending cybersecurity initiatives, and explore opportunities for enhancement.
