IT Support & Cybersecurity

Your secure cloud storage with 1TB of space. Store approximately 250,000 documents, videos, and other critical business files securely.

Enhance teamwork with SharePoint’s secure collaboration tools. Effortlessly share and co-author documents with your team.

Protect your mobile devices and data with Microsoft Intune. Ensure your business information is secure across smartphones and tablets.

Stay connected with your team using Microsoft Teams. Chat, call, and hold virtual meetings to keep your business running smoothly.

Proactively guard against cyber threats with Microsoft Defender. This AI-powered solution protects all your devices from malware and viruses.

Prevent accidental data exposure with built-in DLP rules. These tools monitor for sensitive information like credit card numbers, Social Security data, and financial records.

Classify and protect documents with Microsoft Purview sensitivity labels. Control access, apply encryption, and track document sharing inside and outside your organization.

Add an extra layer of login protection with MFA and conditional access policies. Restrict sign-ins based on user location, device health, or risk level.

Simplify scheduling and mileage tracking with business apps like Bookings and MileIQ.

Keep your systems up to date with the latest security features and capabilities of Windows 11 Pro.

VirtuWorks’ proprietary cloud management tool allows you and your team to monitor and manage your cloud infrastructure seamlessly.

Simplify IT management with automated provisioning of user accounts, apps, and cloud folders, along with real-time monitoring.

We go beyond just Microsoft updates. VirtuWorks leverages Microsoft WinGet packaging to automate and manage third-party patching for Windows PCs. This includes security updates for widely used applications like Chrome, Zoom, Adobe Reader, and more, alongside critical Microsoft patches, to reduce vulnerabilities across your environment.

No more risky workarounds or overpriced tools. Using our secure RMM solution via the MSPControl agent, we provide fast, encrypted access to your PCs, Macs, and local servers, allowing our support team and your admins to resolve issues without delay.

Switching to VirtuWorks is frictionless. We handle user migrations, data transfers, and service transitions with no onboarding fees. Your team stays productive while we handle the setup.

Unexpected issue at midnight? We’re here. Our 24/7 support team offers fast, remote assistance, backed by priority-tiered SLAs for response, resolution, and planning. Most problems are prevented by our proactive management, but when they do arise, we’re already on it.

As a Tier 1 Microsoft Cloud Solution Provider (CSP), we get direct access to Microsoft engineers. That means faster resolution times and reliable answers for any Microsoft 365 or Azure-related issues, without waiting in long support queues.

VirtuWorks implements over 50 cybersecurity policies, following Microsoft’s guidelines, to enhance the cybersecurity of your devices. These policies cover areas like account protection, disabling potentially harmful automated processes, and fortifying against common attack methods.

Providing cybersecurity across your devices with automation and built-in intelligence, Microsoft Defender for Business proactively guards against threats with human and AI analysis of trillions of signals, and protects against cybersecurity threats including malware and ransomware.

VirtuWorks safeguards your data with MFA at every login, offering multiple authorization methods to prevent the risk of being locked out in case of a lost, stolen, or unavailable device. This guarantees uninterrupted access to your accounts.

Strong passwords are your first line of defense. VirtuWorks’ password policy manager enforces rules for password length, complexity, age, and more, ensuring robust protection for your accounts, safeguarding them against potential cyber risks.

VirtuWorks utilizes a range of advanced technologies, including firewalls and gateways, to thoroughly scan, filter, and purify your incoming emails, guarding against spam, phishing attempts, and viruses before they even reach your inbox.

We regularly test services and resources within the VirtuWorks Cloud for vulnerabilities and analyze them for signs of breaches using cutting-edge tools, ensuring a secure and resilient environment.

Forgotten or compromised passwords are common IT support challenges. VirtuWorks simplifies resolution with our fully automated self-service password management, making it easy for users to regain access to their accounts.

ISO 27001 is the global standard for Information Security Management, governing how confidential data is handled and secured, both in-house and for third parties. ISO 20000 sets the benchmark for Information Technology Service Management, guiding the establishment, implementation, maintenance, and continual improvement of a service management system (SMS). Additionally, ISO 9001 is the recognized standard for Quality Management Systems (QMS), ensuring that VirtuWorks consistently delivers services that meet customer and regulatory requirements. Our policies and procedures are strictly aligned with these standards, and our practices are annually audited by an accredited external firm to ensure compliance and excellence across all aspects of our operations.