VirtuWorks Autopilot is the small piece of VirtuWorks software that runs on every company computer we manage. It keeps each machine updated, encrypted and protected, keeps a current record of what the machine is and what is on it, and reports back to the same console your team logs into. Nobody on your staff has to remember to do any of it, and nobody has to wait for a technician to find out whether it was done.
Get My Instant QuoteA computer that is behind on updates or missing encryption is the most common way a business ends up in a breach disclosure, a ransomware negotiation or a declined insurance claim. The agent takes the three questions every insurer and auditor asks, whether every machine is updated, encrypted and protected, and makes them true by default and provable on demand in <a href="https://virtuworks.com/it-management-platform/">the VirtuWorks Self-Service Console</a>. It also takes the quiet cost out of the everyday: a new hire's laptop arrives configured, a departing employee's machine is locked down the same afternoon, and a business that changes hands can move its computers to the new Microsoft environment in minutes per machine instead of a technician visit per desk.
Windows and the everyday business applications on each computer are kept current without anyone being asked to do it. Restarts are scheduled with notice to the person using the machine. The common ways updates get stuck are repaired automatically. You can see, at any time, which machines are current and which are behind.
Disk encryption is switched on for every managed computer and the recovery keys are stored safely in your account. If a laptop is lost or stolen, the data on it is unreadable. If an employee is locked out at the start of a meeting, the key is one click away for your team, not a ticket and a wait.
Threat protection and the firewall are enabled on each device and kept that way. Security settings are applied consistently across the fleet rather than depending on who set the machine up. When a computer falls out of line, it shows in the console the same day, not at the next annual review.
Make, model, serial number, age, warranty status, what is installed, who uses it and when it was last seen, kept up to date automatically. It is the register that auditors, insurers, accountants and incoming IT staff always ask for, and nobody has to maintain a spreadsheet to have it.
When your business acquires, is acquired or consolidates, computers can be moved to the new Microsoft environment from the person’s own desk: one click, one restart, files and settings intact, minutes per machine. Hundreds of computers have been moved this way in two days with no site visits.
The agent is small, quiet and does not slow machines down. It updates itself only after new versions have run on VirtuWorks’ own computers for three days first. It reconnects on its own after travel, hotel Wi-Fi or a VPN change, and holds any instructions it was given until the machine is back online.
Five questions that used to need an IT person to answer, and what the agent does about each.
