VirtuWorks financial IT support combines fully managed IT with managed cybersecurity (MSSP) built around how banks, credit unions, insurance firms, broker-dealers, and fintechs actually operate: a 24/7 security operations center (SOC), managed detection and response (MDR/XDR), SIEM monitoring, email security and phishing-awareness training, multi-factor authentication, and ransomware incident response. Our financial IT support helps institutions meet the GLBA Safeguards Rule, the FFIEC IT Handbook, NYDFS 23 NYCRR Part 500, the 2024 SEC cybersecurity rule for public issuers and RIAs, SOX for public financial firms, and PCI-DSS for card-handling environments, all while producing the audit-ready evidence examiners, underwriters, and enterprise clients now demand.
After decades of delivering financial IT support, we understand the demands of regulator exams, the criticality of protecting customer nonpublic personal information (NPI), and the ransomware and wire-fraud exposure that has made financial services one of the top-targeted industries by cybercriminals. Financial institutions trust us to protect customer data, keep operations running, and hand every regulator, auditor, and cyber-insurance underwriter the evidence they came looking for.
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A bank teller station, an underwriter workstation, or a mortgage LOS cannot go down mid-transaction. VirtuWorks monitors and stabilizes your environment around the clock to reduce downtime and keep core systems, teller lines, agent portals, and back-office workflows running on schedule, while enabling secure document sharing with customers, regulators, correspondents, and reinsurance partners.
Whether your institution runs Fiserv, Jack Henry, or FIS for core banking; Bloomberg Terminal, FactSet, Orion, Envestnet, Tamarac, or Black Diamond for investments; Applied Systems, Vertafore, EZLynx, or AMS360 for insurance; BETA or ADP Fisher for broker-dealer operations; Encompass or Blend for mortgage origination; or a fintech stack built on Salesforce Financial Services Cloud and AWS, VirtuWorks keeps your platforms fast, secure, and connected to Microsoft 365. Our workstation management and helpdesk are tuned specifically for the regulated environments financial services teams operate in.
Many financial institutions have an internal IT team and a compliance officer who know the institution inside out but need added expertise or stronger security. VirtuWorks provides co-managed IT for financial services, extending cybersecurity, GLBA and FFIEC compliance, and platform management while supporting your internal team and strengthening the institution’s overall security posture across every branch, office, and remote worker.
Financial services firms are prime targets for ransomware, business email compromise, wire fraud, and account takeover attacks because of the value of customer NPI and the direct path from a compromised email to a fraudulent wire. Wire-fraud incidents on real-estate closings, insurance claim payments, and business-account transfers cost the industry billions each year. As your MSSP, VirtuWorks protects every user and device with layered security: a 24/7 SOC, managed detection and response (MDR/XDR), SIEM monitoring, email security, dark-web monitoring, wire-verification training, and security-awareness training, plus financial-services-focused ransomware incident response to keep operations moving during a critical incident.
Financial services happens across branches, contact centers, home offices, and client meetings. VirtuWorks provides secure Microsoft 365 collaboration, encrypted mobile access, protected file sharing, and secure communication tools compliant with GLBA and NYDFS requirements. These workflows support multi-branch coordination, secure customer messaging, remote underwriting and lending workflows, and rapid device provisioning when a new hire joins mid-quarter or an examiner requests immediate access to records.
Financial services regulators do not miss much. The GLBA Safeguards Rule as updated in 2023 mandates MFA, encryption, continuous monitoring, incident response, and written information security programs. NYDFS Part 500 layered on additional CISO, board-reporting, and 72-hour incident-notification requirements. The 2024 SEC cybersecurity rule added disclosure obligations for public issuers and RIAs. VirtuWorks financial IT support delivers evidence packets mapped to every framework you face, coordinates with your examiners and auditors, and maintains the cyber-insurance evidence packet your broker needs at renewal.
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Get My Instant Quote →VirtuWorks helps financial services leadership maintain control, security, and continuity across their technology environment, ensuring tellers, agents, underwriters, brokers, and back-office teams can work efficiently while customer NPI, transaction records, and institutional operations remain protected across every branch, office, and remote worker.
VirtuWorks financial IT support combines fully managed IT (MSP) with 24/7 managed cybersecurity (MSSP): US-based helpdesk, endpoint and mobile device management, core-platform support, backup, a 24/7 SOC, managed detection and response, SIEM monitoring, email security, multi-factor authentication, and ransomware incident response. All under one predictable per-user monthly price with no long-term lock-in.
VirtuWorks financial IT support covers core banking (Fiserv, Jack Henry, FIS), portfolio and trading (Bloomberg Terminal, FactSet, Orion, Envestnet, Tamarac, Black Diamond), insurance (Applied Systems, Vertafore, EZLynx, AMS360), broker-dealer (BETA, ADP Fisher), mortgage LOS (Encompass, Blend), AML compliance (Actimize, Verafin), Salesforce Financial Services Cloud, and Microsoft 365 as the operating layer.
VirtuWorks maintains audit-ready evidence for every FFIEC IT category: IT risk management, information security, business continuity, third-party risk, payments risk, and audit. When an exam is scheduled we coordinate directly with examiners, deliver evidence packets on their timeline, and answer follow-up questions on your behalf. One of our credit union clients recently moved from a two-week FFIEC exam fire drill to a documented three-day walkthrough.
VirtuWorks defends against wire fraud and ransomware with layered security: multi-factor authentication on every account, email security with anti-phishing and impersonation protection, dark-web monitoring for exposed credentials, wire-verification training for finance teams, a 24/7 SOC watching Microsoft Defender XDR signals, and documented incident-response playbooks. One insurance broker client recently caught a $340,000 wire-fraud attempt before the funds moved because our team had the spoofed vendor domain flagged the week before.
Yes. VirtuWorks financial IT support maintains the controls and evidence documentation required under the GLBA Safeguards Rule, the FFIEC IT Handbook, NYDFS 23 NYCRR Part 500 (for New York-domiciled entities), and the 2024 SEC cybersecurity rule for RIAs and public issuers. That includes MFA enforcement, encryption, continuous monitoring, incident response, CISO board reporting, and the 72-hour NYDFS incident notification workflow.
Yes, from single-branch credit unions and boutique insurance brokerages to multi-state banks, RIAs, broker-dealers, mortgage lenders, and venture-backed fintechs. Whether your team is 10 users or 500, and whether you operate one branch or fifty, VirtuWorks financial IT support scales alongside you with the same 24/7 US-based helpdesk and MSSP behind every engagement.
Pricing is simple per-user, per-month, so it scales with your teller, agent, broker, and back-office headcount, with no long-term lock-in. VirtuWorks financial IT support includes Microsoft 365 licensing, 24/7 US-based helpdesk, endpoint and mobile device management, backup, cybersecurity (SOC, MDR, MFA, email security), and GLBA and FFIEC-aligned compliance evidence. Book a free assessment for an institution-specific quote.
